Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Our refund and returns policy lasts 15 days. If 15 days have passed after the order is completed, we can’t offer you a refund or exchange. You will receive a full refund if the product you are returning is defective.

All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, you may contact us anytime.

If you are returning a product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Disposable plates, cups and mineral water are not returnable/refundable products.

In most locations, we offer a free pick up service. our delivery agent may do a quality check on the return. For a successful pick up, we will initiate a doorstep refund for the return amount into the refund mode selected at the time of initiating the return request. This doorstep refund may not be applicable for some zone in which case refund will be initiated after the product has been received at our warehouse and has passed a quality check. If the picked up product does not pass the quality check, we shall ship it back to you. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However all exchanges are subject to stock availability and subject to your address being serviceable for an exchange. If you choose to exchange an item, our delivery representative will deliver the new item to you and simultaneously pick up the original item from you. Please note that we offer you an option to exchange items purchased by you on Needyday for same or different sizes of same style or for any other item of the same or different value from Needyday within the specified exchange period subject to your address being serviceable for an exchange.